Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:

Eligibility for Returns & Refunds:

✅ The item must be unused, in its original packaging, and in the same condition as received.
✅ The return request must be made within 7 days of receiving the product.
✅ Proof of purchase (order number or receipt) is required.
✅ Certain items, such as earbuds and watches, can only be returned if they are defective or damaged upon arrival.

Non-Refundable Items:

❌ Items damaged due to misuse or mishandling.
❌ Products that have been used, worn, or altered.
❌ Clearance or sale items (unless defective).
❌ Digital or downloadable products.

How to Request a Return or Refund:

1. 📩 Contact Us at wowgadgets480@gmail.com or via WhatsApp: +92 3296301963 with your order details.
2. 📦 Ship the item back to us (shipping costs are non-refundable unless the item was defective).
3. ⏳ Once we receive and inspect the item, we will process your refund within 7-10 business days.

Refund Process:

🔹 Refunds will be issued to the original payment method (credit card, bank transfer, etc.).
🔹 If you paid Cash on Delivery (COD), we will issue a store credit or bank transfer refund.
🔹 Shipping fees are non-refundable unless the return is due to a mistake on our part.

Late or Missing Refunds

If you haven’t received a refund yet:
✅ Check your bank or payment provider first.
✅ Contact your bank, as processing time may take 3-5 business days.
✅ If the issue persists, email us at wowgadgets480@gmail.com.

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